Privacy Policy
The protection and security of your personal data is our priority.
Our Privacy Commitment
At Vybeo ("We", "Platform" or "Service"), we place great importance on user privacy. This Privacy Policy explains how your personal data is collected, used, shared, and protected in accordance with Turkey's Law on the Protection of Personal Data (KVKK), the European Union's General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
Security
We provide the highest security standards.
Privacy
We maintain the highest level of privacy for user data.
Transparency
We are transparent in our data collection and usage processes.
Data We Collect
Account Information
Email, password, name, gender, and country information during registration
Connection Data
IP address, estimated location, device information
Chat Data
Session start/end times, chat duration, text messages
Usage Data
Connection timestamps, status (active, chatting, searching for partner)
Moderation Data
Reported chats, ban history
Spotify Data
Linked Spotify account, listening history, artists and tracks played
Data Usage Purposes
To provide random matching and video chat service
To ensure platform security and prevent abuse
To improve and personalize the user experience
To fulfill legal obligations
To provide customer support and resolve issues
Data Protection & Security
We take the following measures to secure your personal data:
Encryption
All sensitive data (passwords) are encrypted using industry‑standard bcrypt algorithm
Access Control
Only authorized personnel have limited access to data
Regular Audits
Security measures are regularly audited and updated
Data Minimization
Only necessary data is collected and stored
Data Retention Periods
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Until account deletion | Contractual obligation |
| Chat Sessions | 3 months from last chat | Legal compliance |
| Connection Data | 24 hours | Technical requirement |
| Reported Content | 1 year | Legal obligation |
| Spotify Data | Until Spotify account unlinking | User consent |
User Rights
GDPR (for EU Users)
- Right to access your data
- Right to correction and erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to automated decision‑making
KVKK (for Turkish Users)
- Right to request information about data processing
- Right to correction of incomplete/incorrect data
- Right to deletion or destruction of data
- Right to have processed data transferred
- Right to object to processing activities
Children's Privacy
Vybeo is not suitable for users under 16 years of age. If we become aware we have collected personal data from someone under 16 without verification, we will delete it immediately.